Does WP Engine use Cpanel?

WP Engine does not use Cpanel. It makes use of its own proprietary control panel for managing your website and users. Cpanel control panel adds a lot of bloat to your hosting server. Most managed WordPress Web hosting companies prefer to work with lightweight control panels for the desired functionality.

WP Engine’s user control panel will allow you to manage all aspects of your website and hosting account from a single page. You can access WP Engine’s control panel on the following URL:

Most professionals and agencies would be happy to work with a custom control panel. Server resources such as memory can be better optimized with the use of a custom control panel.

CPanel is user-friendly. However, it requires additional processor and memory capacity for seamless working. Plus, the host will require to be on constant vigil to keep Cpanel updated at all times. From the persepctive of vulnerability management, CPanel adds to server load and requires more administrative efforts to be exercised by the system administrator. These days, the focus is on improving site speed and page load times. Custom control panel of WP Engine is focused on achieving the desired functionality without the bells and whistles associated with that of Cpanel control panel.

Does WP Engine offer Email hosting?

WP Engine has a core competency in managing WordPress websites. It is one of the more established managed WordPress hosts as of now. Email functionality requires an altogether different type of management. Managing the email servers for high deliverability scores is crucial. At the same time, email servers are always under attack. Phishing attacks, identity thefts, and maintaining clean IP addresses are some of the most intense challenges for an email administrator.

WP Engine, therefore, does not offer email hosting to its hosting customers. WP Engine hosts the managed WordPress hosting accounts on the Google Cloud Platform. It currently uses 9 data centers of the Google Cloud. For hosting emails, you would need to choose another provider. And, you will need to integrate the email servers on the domain through DNS records.

For most practical reasons, you may consider hosting your emails on Microsoft 365 or Gsuite for Business. Namecheap and Zoho also offer email hosting services at heavily discounted prices.

Does WP Engine use Google Cloud?

Yes, WP Engine hosts managed WordPress hosting customers on the Google Cloud Platform (GCP). As of now, it uses 9 different data centers on the Google Cloud as per the details below:

  • United States – 3 datacenter locations in US East (Virginia and Ohio) and US West (Oregon).
  • Canada – 1 datacenter location in Montreal.
  • Europe – 2 datacenters in Europe East and one in West.
  • Asia – 2 datacenter locations in Taiwan and Tokyo.

You can pick specific Google Cloud locations at the time of account setup. It is, generally, advised to host your website in a data center that is closest to your intended target audiences.

Does WP Engine use AWS?

WP Engine does use AWS. But, Amazon Web Services are available for enterprise or higher dedicated customers on WP Engine. WP Engine is an APN Partner and also an AWS Digital Customer Experience Competency Partner.

For complex infrastructure design requirements and for sites that experience burstable traffic, WP Engine could help you in putting your business website on the AWS network. For small and medium-level businesses, WP Engine’s managed WordPress hosting should be able to offer decent solutions for up to 400,000 user visits a month.

Does WP Engine offer CDN?

WP Engine does offer CDN or Content Delivery Network through StackPath (MaxCDN). The company is in the process of moving over to Cloudflare for providing CDN services. Some new accounts are already being set up to use the Cloudflare CDN services.

WP Engine expects to complete the migration from Stackpath to Cloudflare before the end of 2022. You could also make use of your own Cloudflare CDN account with WP Engine.

What version of PHP is supported by WP Engine?

This is a valid question since we are now on PHP version 8.1. WP Engine supports PHP versions 8 and 7.4. New deployments on the WP Engine infrastructure happen on PHP version 8. If your project requires PHP 7.4, it may be a good idea to speak to the WP Engine support team. They may be able to assist you in respect of the PHP version specifics.

How do I cancel WP Engine hosting?

If you are the owner of the WP Engine hosting account, you can request a cancellation by filling out the cancellation form on the WP Engine support website. You can put in a cancellation request through the User Control Panel. Upon login to the User Control Panel, head over to Billing —–> Invoice and click on ‘Request Cancellation’.

You need to give a 30 days notice before your account will actually be canceled by WP Engine. In other words, when you put in a cancellation request on WP Engine, it will take 30 days for the company to cancel your hosting account. In the interim, you may do well to take backups of your website on a local computer.

What version of mySQL is supported by WP Engine?

The latest version of mySQL is 8.0.29. WP Engine, however, runs on mySQL 5.6 and 5.7. This is pretty fine, given the fact that hosts prefer to deploy database versions that are proven stable. mySQL 5.6 and 5.7 have been in the hosting space for quite some time. Many hosts would prefer to wait for feedback about mySQL 8.0 and later versions in terms of speed, reliability and performance.

Does WP Engine offer backups?

Yes, WP Engine offers automatic backups and manual backups. Every night, hosting accounts are automatically backed up to Amazon S3 buckets over encrypted channels. WP Engine backups create restore points and you could use any restore point to restore your website. WP Engine offers 60 days of backup retention.

You can also take manual backups of your website and create restore points on the user control panel. There are no limitations on the number of manual backups that you could take on WP Engine.

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