Does Siteground offer backups?

Siteground is a decent web host that has been around for quite some time now. We look at some key features and aspects of WordPress hosting brought to you by Siteground. This Sofia based company hosts over 2 million websites from all over the world.

Does Siteground offer backups?

Yes, Siteground does provide backups through its Backup tool. The backup tool can be accessed from within Siteground’s control panel. With this backup tool, you can take up to 5 backups for WordPress plans (non-Startup plans). At any point of time, you can use these backups to restore your site. For customers who are on the Startup plan of web hosting or WordPress hosting, Siteground allows manual backups for an incremental charge.

Apart from allowing an ability to take manual backups through the Backup Tool, Siteground also retains automated backups. Automated backups are retained for a period of 30 days for shared hosting plans. For cloud hosting plans, the automated backups are retained for a period of up to 7 days. On Siteground, you can restore your site to a restoration point that is within the last 7 days.

However, we suggest taking your own backups through WordPress plugins and store the backup on a third-party server or off-server configuration. We also suggest using the backup to bring up a staging site on a different server.

Does Siteground offer email?

Yes, Siteground allows you to configure email accounts on shared hosting and Managed WordPress hosting. Email hosting is a part of the standard offering of web hosting on Siteground.

Each site hosted through Siteground is eligible for unlimited email accounts that can be created through the custom dashboard or control panel of Siteground. From within the control panel, you will need to:

  • Select the domain for which email accounts need created
  • Click on Site Tools and choose Email. Click on accounts to bring up the screen of email accounts.

This should allow you to create email accounts on the website hosted at Siteground.

If you intend to use email hosting offered by Siteground, you will need to use the DNS of Siteground. In other words, you will need to host your domain on the nameservers of Siteground.

The MX records for your domain need to use Siteground’s mail servers. If you are using the DNS of Siteground, you can configure this directly through the control panel.

  • Highlight your website hosted on Siteground from within the hosting control panel of Siteground.
  • Choose Site Tools > Domain > DNS Zone Editor.
  • From the ‘MX’ option in DNS Zone Editor, choose the option to use ‘Switch to system default MX records’.
  • Allow the DNS changes to propagate.

If you host your DNS elsewhere (outside Siteground), you will need to update the MX records of your domain to point to Siteground’s mail cluster. This is assuming the case that you wish to make use of email hosting offered by Siteground as part of your WordPress or Web Hosting plan.

The mail server cluster records for Siteground need to be updated as per instructions below:

  • 10
  • 20
  • 30

The mail cluster comprises of email servers with different mail server priorities of 10, 20 and 30. Allow the DNS to propagate. Once completed, your emails would start working through the Siteground email servers.

What datacenter does Siteground host websites on?

Siteground hosts on the Google Cloud Platform. This is true for all the plans offered by Siteground as of now. Irrespective of the fact whether you host static HTML website or a WordPress CMD based site, you get access to the Google Cloud Platform through Siteground.

Siteground uses Google Cloud datacenters across multiple global locations to host your site. As of writing this, Siteground can host your site in one of the following Google Cloud Platform datacenter locations:

  • Iowa, USA
  • London, UK
  • Madrid, ES
  • Eemshaven, Netherlands
  • Frankfurt, DE
  • Sydney, AU
  • Singapore, Singapore

You may have noted that there is a single US based datacenter. There are 4 datacenters in the UK. All these datacenters are Google Cloud datacenters.

Does Siteground offer backups?

Siteground offer a ‘Backup’ tool for its customers. The backup tool can be invoked from within Siteground’s custom control panel. The backups on Siteground work in two different ways.

  • Web Hosting or WordPress hosting customers (non-Startup plans) can take up to 5 backups manually. These backups are created through the ‘Backup tool’ provided by Siteground. The backups are stored within your web hosting space and count towards the disk allocation.
  • Apart from customer-generated manual backups, Siteground can also take automated backups. Siteground takes automated backups and retains these for up to 30 days for shared hosting offering. For customers hosted on the cloud, these automated backups are retained for a period of 7 days.

We believe that a customer should own the backup process end to end. You must, as a customer, take your own backups periodically. These backups must be stored off-server. In other words, you must take backups and store them external to your server. It is even better if you store the backups external to your host’s infrastructure.

Does Siteground offer CDN services?

CDN or Content Delivery Network comprises of edge networks or edge locations. These edge locations are datacenters spread across the world. The Content Delivery Network is used to store static assets of websites at edge locations that are closed to your website visitors. So, when a user from Dallas visits your website he will go to an edge location in US Central Zone. Or, when a visitor from India visits your website, he will get static assets of your website from an Indian datacenter.

Static assets of your website include images, JavaScript and CSS files. Loading these from edge locations can reduce latency and improve page speed of your website. CDN are very useful, especially, if you are concerned about the ‘Core Web Vitals’ score of your website.

Siteground has created its own CDN network. As of writing this, there are 14 CDN locations that are offered as part of the Siteground CDN offering. Siteground maintains CDN at the following edge locations:

  • Tokyo (Japan)
  • Singapore
  • Sydney (Australia)
  • Warsaw (Poland)
  • Hamina (Finland)
  • London (UK)
  • Frankfurt (Germany)
  • Eemshaven (Netherlands)
  • Council Bluffs (Iowa, US)
  • Moncks Corner (South Carolina, US)
  • The Dalles (Oregon, US)
  • Los Angeles (California, US)
  • Madrid (Spain)
  • Sao Paulo (Brazil, South America)

When you buy a managed WordPress plan at Siteground, you get access to Siteground’s CDN for free. The free tier is a kind of trial project because you are limited to only 10 GB CDN bandwidth a month. This bandwidth allocation is too low to make any impact on your site’s improved performance.

Siteground, therefore, has a Premium tier of the CDN offering. With ‘Premium CDN’, you will get unlimited CDN bandwidth through the edge locations. The cost of ‘Premium CDN’ is $7.49 a month. The first year entry price comes at a discounted price of 50% for annual payments.

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